Returns & Exchanges
At Lehigh Safety Shoes, we stand behind the quality of our footwear and offer a 30-day return policy for items in original, unworn condition. If your safety gear doesn't fit or meet your expectations, we provide a streamlined process for returns and exchanges to get you back on the job.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Prepaid Label
Select the reason for your return and download your prepaid shipping label, ensuring all original tags are still attached to the footwear.
Pack and Ship
Place the shoes in their original manufacturer's box, secure them in a shipping container, and drop the package off at any authorized carrier location.
Refund Processing
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing